11-02-2015 01:28 PM
Hi, my MF toolbox is sending me an error message stating that there is no scanner selected, please select a scanner ! I have windows 10 on this pc, I have been using the Canon Imageclass MF 4880dw unit & toolbox for several months now without a problem, recently I started to receive the error message mentioned above, I have tried all the recommended fixes 100X to no avail, I have uninstalled, restarted, deleted all traces of both the print drivers and toolbox yet I still get the same message when i try to use the MF toolbox
Please advise
02-18-2016 09:18 PM
it's not just you.
a reboot 'should' fix it as there is a 'limitation' that canon is aware of. some have reported that adding the mf toolbox to their firewall rule has fixed it. some have reported re-installing the driver has fixed it. some have reported messing with the windows services fixed it.
http://community.usa.canon.com/t5/Office-Printers/MF4450-and-Windows-10-Impossible/td-p/147451
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.