I am really struggling to fix my Imageclass MF229dw. The printer is on a wired network and works perfectly but the I get an error with the Canon MF toolbox when I try to scan. It indicated the scanner can not be found. I had the same issue on my laptop that uses the exact same version of Win 11 and I reinstalled the scanner driver and it now works. Nothing I try seems to work for the desktop. I must have erased and re-installed the drivers about 6 times. Checked the firewall, all is identical to setting on the laptop that works perfectly. Canon no longer supports this printer and I really don't want to purchase another when it works perfectly on another computer with the same Win 11 pro. If anyone can help, please let me know. Does Canon have a paid technical support option?
I don't know if this will work for you, but I had a similar problem with my mf753Cdw. See my post which includes a link to the solution that worked for me. But you need to be sure to follow the instructions step-by-step.
Thanks! I did see that thread. Unfortunately it did not work for me. In both cases, windows indicated that the driver installed was the best one for the device. Maybe I will try that once again, can't hurt! Thanks again!!
But, on the page I linked to in my QA, please follow Bellmac's sequence precisely and see how that works for you. (Also note the conversation between Bellmac and Favonian about the same issue).
