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New Contributor
Posts: 2
Registered: ‎08-25-2016

paper jam notification

Getting a paper jam notification after every print. I follow the steps to clear the error message, but cannot see any jammed paper. For the records, my mf4890dw printer was just plugged in, after being in storage for a year and a half.

New Contributor
Posts: 2
Registered: ‎08-25-2016

Re: paper jam notification

As aWinters Tale, I wanted to add that the jam notification occurs even with only one paper in the whole printer. The error clears after taking the required steps, but after any printing of a single page, whether it is through the print function on my computer, or the copy function on the printer, I get the flashing red light and the jam notification. No problem with the printing, just the notification after every print. No visible paper jam.

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