my mb 2320

[sheilasawyer]

My printer's "my printer" isn't giving the correct status of the ink cartridges.  Anyone else have that happen?

[SamanthaW]

Hi!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using and if you are connected via USB or WI-FI. That way, the community will be able to assist you with suggestions appropriate for your product.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://Canon.us/ContactCF or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks! 

[BIGBUCK3937]

MY MB 2320 has a question mark above black ink cartridge . Printer also indicates ink is empty . printed pages print with little or no ink. printer does not know black ink cartridge is empty and does not warn me or let change ink cartridge , what can i do to fix this problem??????

[Patrick]

Hi BIGBUCK3927,

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI