cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

imageCLASS MF753Cdw All blue print appears purple

a2mcintyre
Contributor

just purchased mf 753 cdw. already burned through the cartridges that came with the printer. installed all four new cartridges. Notice an initial streak on the Magenta and now all the blue appears purple and the other color saturations are off as well. 

I tried to have the device clean print heads, align, reset, power off, pulled the Magenta cartridge out and reset it. 

Nothing is working and we've got some high volume prints that need to happen.  

6 REPLIES 6

mreg
Rising Star

Are you using Canon cartridges?

Yes. now printing seems to be fine but when I copy it still produces the purple instead of the blue

a2mcintyre
Contributor

also no where near 35 PPM. 22 pages just took 3:35...

a2mcintyre
Contributor

as as more pages printed the text is fuzzy...

a2mcintyre
Contributor

and now with 1075 pages printed, my "2000+ pages" magenta cartridge is empty. starting to regret my purchase

mreg
Rising Star

That depends on your printing.  All manufacturers rate their cartridges on about 5% page coverage, so the actual capacity depends on what you're printing, no matter what model printer you're using.  I would worry more about the printing issues, for which a call to Canon warranty support may be due, requesting that the problems be solved or a replacement sent.  Magenta should not be streaking, blue should not be purple, and text should never be fuzzy.

Announcements