07-15-2023 08:59 PM
I downloaded the driver for windows 11 and the system pops a message showing: "Cannot correctly run this installer on this operating system. Use an installer compatible with your operation system." when I try to install the driver.
Is it caused by my funning the driver under Windows 11 Pro? Is there a solution to this problem?
10-12-2023 04:01 PM
Hello Jasmine2023,
The LBP6030DW is compatible with Windows 11 pro. The file that you would need to download from our Canon USA site would be the [Windows 64bit] LBP6030w UFRII LT Printer Driver Ver.21.11file found on our site using the link HERE. Before performing the install, I would recommend turning off and antivirus software that could get in the way of the install. If you need assistance with installing the drivers on your computer, feel free to contact support over the phone at 1-800-652-2666. Our agents would be happy to assist.
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