imageRUNNER ADVANCE C5250 that loses its email address listings in List 2 overnight. List 1 is ok.

[CaptainZero]

There doesn't appear to be any firmware upgrade for this printer. I personally logged into it with the web interface, set up 3 email addresses in List 2 and clicked OK. I logged out, then logged back in a short while later and the addresses were still there. The next day, they were gone! Addresses in List 1 do not disappear. Any ideas?

[Stephen]

Hi Captian Zero!

Thanks for posting!

While our Forum Community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you!

If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers who are in your area!