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imageCLASS MF8280Cw Only printing top right quarter of document

ErinS
Apprentice

I am printing from a MacBook pro (Apple M1 Pro) running Ventura 13.4.1.  When I try to print to the printer, It is only printing the top right 1/4 of the document, in the bottom 1/4 of the page.  I'm trying to print it on 5 x 7 card stock.

 

I have printed the EXACT same document, on the exact same paper about 6 months ago, I just needed to print more, and I cannot figure out how to get this to work again.  

I have registered the paper size in the printer, I have downloaded the latest drivers.  I don't know what to do to try to get this to work again, but I really need to get the rest of these documents printed today!  Any help would be SO greatly appreciated!

3 REPLIES 3

Danny
Moderator
Moderator

Thanks for letting us know what Canon product you've got. The imageCLASS MF8280Cw is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.

Hope this helps!

rs-eos
Elite

What application are you using to print the document? A web browser (if so, which one)?  Pages, Word, other?

--
Ricky

EOS 5D IV, EF 50mm f/1.2L, EF 135mm f/2L, 600EX-RT (x6), ST-E3-RT
EOS C70, RF 24-70 f/2.8L IS, EF-EOS R 0.71x

I have tried printing from Adobe Acrobat, Microsoft Word, and even a browser (Chrome).  

Thank you SO much for your time!  

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