01-26-2021 12:33 AM
Whenever I try to print a .jpg/.jpeg file from a USB flashdrive it gives a #822 error, which, as I understand it, means that there was a problem with the file. There is no problem, and it is a supported file format. It used to work fine.
I'm not sure what the problem is or how to fix it.
Also as a side note for Canon, please fix your email support page. If there is no more email support for the product say so, don't just make the submit button gray.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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