01-26-2021 12:33 AM
Whenever I try to print a .jpg/.jpeg file from a USB flashdrive it gives a #822 error, which, as I understand it, means that there was a problem with the file. There is no problem, and it is a supported file format. It used to work fine.
I'm not sure what the problem is or how to fix it.
Also as a side note for Canon, please fix your email support page. If there is no more email support for the product say so, don't just make the submit button gray.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.