01-17-2023 09:19 PM - last edited on 01-18-2023 09:22 AM by Danny
MF743Cdw color printer is printing shadows on images. Any ideas how to fix it? Thanks in advance.
01-17-2023 10:42 PM - edited 01-17-2023 10:43 PM
Since "shadows" could mean different things to different people, can you please provide an example image of what you are seeing please.
It would also be helpful if you could let us know what OS you are using the printer with, what program or application(s) you were printing from, and if the problem occurs for all documents, text or just images?
Bay Area - CA
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01-17-2023 11:11 PM
Thanks for replying. I’m actually asking for a retired gentleman who lives where I work. The shadows appear when he prints images, for example a flight of birds, all solid black, have light red shadows around them. Not sure what OS he’s using.
01-17-2023 11:12 PM
Just images, not text.
01-18-2023 03:06 PM
Mac computer. Program is EasyDraw.
01-18-2023 03:17 PM
Register is out of alignment is what he’s been told.
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