imageCLASS MF654Cdw Will not scan

[RND]

My MF654Cdw will not scan. The drivers and scan utility are installed. I get a 255.0.0 error message. Any help would be appreciated.

[shadowsports]

Greetings,

Can you share the version and build of the operating system you're using the printer with? 

Did scanning work previously or is this a new issue? Did something change? 

How is the printer connected and to what?

[RND]

Win11 pc newest version 24H2 build 26100.5074. New issue using USB connection.

[RND]

This is what happens when I try to use MF Scan after selecting documents. The item to scan is letter size.

[RND]

Is anyone out there that can help. No one is replying.

[RND]

MF Scan Utility does not work with USB connection. Is there any way to set it up?

[shadowsports]

I responded to your second post. 

https://community.usa.canon.com/t5/Office-Printers/Scanner-doesn-t-work/td-p/568289

[shadowsports · Accepted solution]

This thread can be marked solved.  The solution provided in the link above solved the user's problem.