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imageCLASS MF653Cdw load paper message

curtis
Apprentice
 
2 REPLIES 2

curtis
Apprentice

Sorry, new member. I have been trying to set up an MF653Cdw on a Windows 11 computer. I am using a USB connection (but that's another story.) After the initial setup, I was able to print a test page from the paper tray. When I then tried to print a page from a word processor, I got a "load paper tray" message. Now I receive the same message when trying to print a test page from the printer settings, which previously worked. I can print from the single-sheet feeder, but not the tray. I have tried turning off the printer, unplugging it, and restarting the computer — all unsuccessfully.

curtis
Apprentice

Problem solved in the sub-sub tray settings menu.

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