imageCLASS MF455dw error code 255.0.0 when trying to scan

[arnie101]

hello everyone. i have a MF455DW all in one printer. I am getting an error code 255.0.0 when i try to scan. I have tried uninstalling and re-installing all of the drivers and software. still nothing. Any good advice would be gratefully appreciated. I am running Windows 11.

[shadowsports]

Greetings,

Please tell us how the printer is connected and to what?

What software did you install?

Use this for reference.

MF455dw

https://www.usa.canon.com/support/p/imageclass-mf455dw#idReference%3Dsoftware-drivers

[arnie101 · Accepted solution]

thanks for the reply. i ended up resetting the printer to factory settings and restarting everything. all is working correctly now