04-28-2025
08:29 PM
- last edited on
04-29-2025
08:12 AM
by
James_C
I just installed a new 054H Magenta cartridge in my Imageclass MF644cdw printer. The printer displays "data communication error". Looking closer I noticed the small green circuit board near the color indicator on the cartridge is missing! Canon Quality Control missed this one. I called the customer line and they said there is only a 30 day warranty and I must have a receipt. I bought this a few months ago and no longer have a receipt. This is a brand new but unusable product! A 30 day warranty is a joke. I prefer to buy cartridges well in advance so I have them when I need them. Canon should send me a return shipping label, so I can return this for a replacement.
03/18/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.0.3
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RF70-200mm F2.8 L IS USM Z - Version 1.0.6
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RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
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