imageCLASS MF644Cdw- Setting up "Scan to Email" using Gmail SMTP / help?

[ckaas1988]

For the past several months, I have tried setting up my MF644CDW to scan to email. I've followed the instructions to the best of my ability, and read a number of posts on here... and yet, I'm still stuck. Turning to this forum in the hopes someone has cracked the code.

Here's what I've done so far:

• Using RemoteUI, gone to Settings & Registration > Network Settings > Port Number Settings
  • I set the SMTP port to 587
• Using RemoteUI, gone to Settings & Registration > TX Settings > E-Mail/I-Fax Settings
  • SMTP server: smtp.gmail.com
  • E-mail address: (my username)@gmail.com
  • Password: (my gmail password)
  • Use SMTP authentication (SMTP Auth): checked yes
    • Username: (my username)@gmail.com
  • Use TLS for SMTP: checked yes
• On Gmail itself (a free personal account, if it matters...) I enabled "less secure apps"

Here's what happens when I try to Scan to E-mail:

• Very quickly, after scanning a document, the printer warms up and prints out a status report. There are not many details: only the number of pages, the destination email, and the word "ERROR"

Did I miss something here? Is there a way to get more information from the printer about what the error actually is - is it an authentication error, something else?

Appreciate any pointers you guys have. Going crazy here...

[mikegmazzone]

Thank you, this worked for me as well.

[jeffhaze45]

Worked like a charm on my MF642Cdw.
Initially I couldn't see the Network settings, but when I signed into the Remote UI as the Manager, it was all there.

Thanks so much.

[musto414]

I did all that and i still get the 802 error.

What is going on? 

[meade18]

Thank you! This worked for my MF656Cdw

[RachaelD]

Wow these are great instructions and it worked perfect!  Canon should pay you for this.  Thank you!

[philipwll]

what a lifesaver. I created an account just to say thank you to you!!!! 😁

[jlap777]

Thanks for helping, I just hope this would have worked with my MF650C. For some reason I still get #752 errors and long time outs when trying something.

[Danny]

Thanks for joining the conversation, jlap777!  It sounds like you've got both a different printer and a different error message than what this thread is about.  If you need help, we recommend starting a new thread dedicated to your issue.  To do that, just click HERE.

[Superblue]

I have a MF733CDW and used to use Gmail to send scans but it stopped months ago. I tried using the fix above but got stuck at this step. There is no "Select App" or "App password' section anywhere in my Google acct that I can find. What am I missing?   

- Click on 'App Passwords' to setup a password for your Canon. You may have to sign into your Google account again. 7- Under the 'Select App' down arrow, select 'Other (custom)'

[mikegmazzone]

Hello. This had worked for me in the past. However, it scan to email has recently stopped working. I have tried creating a new password on google. I have used lower case, upper case, spaces, and no spaces for the password, but it is still not working. I also switched the port from 465 to 587, and changed it back, but i am still getting the #802 error code. Does anyone have a solution to this if all instructions have been followed? Thank you.