imageCLASS MF644Cdw How do I change the paper type?

[DeanaFerris]

This should be easy, however, in the printer options, I do not see anywhere to change the paper type. I've attached images of the printer options shown on my computer.

[Kristoff]

Thanks for joining the conversation, DeanaFerris!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof). Also, the printer model and how you have it connected to your PC (either Wifi, USB, Lan, etc).  That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[ccd]

Hello Kristoff, I am new to Canon and have the exact same issue as Deana. There isn't an option to change the print type. (My print screen caps would look exactly the same as what she has shown here.) My Canon printer is an MF644cdw, and I'm on an HP w/Windows 10; wireless connection. (1) How do I change the print paper material type? (2) Am I able to print on these materials on my printer: Iron-On, Vinyl, Sticker paper? Thank you.

[normadel]

What are you trying to print?  What printer is it?   

I can see on my computer with multiple printers to choose from, some let you choose paper type and some don't.

[ITBrian]

Has this ever been resolved? I have the same problem. There is no way to change the paper type. Current concern is for ONE Step Transfer paper. 

[Hector]

Hello DeannaFerris,

The driver will retrieve the paper type that is set on the printer, and it will use that for printing. The paper type can be set on the printer using the steps in the link HERE. You can set the paper type during step 4. If you continue to have problems printing, you can try downloading and installing the newer UFR II ver 3 driver from our site. If you continue to have issues, I suggest contacting support over the phone at 1-800-652-2666. Our agents would be happy to help.