11-07-2023
09:42 PM
- last edited on
11-18-2025
08:47 AM
by
James_C
When I print a document or even copy a blank paper, I get serious black streaks on the right half of the paper. See scan of blank copy. I have cleaned and cleaned from the maintenance menu. Toner levels are 50% or higher. You can also see some color specks. Any suggestions?Black Streaks on print or copy
05-29-2024 11:47 AM
I'm having the same issue.
07-17-2024 03:57 PM
Hello,
If you are getting black bands and dots of cyan on your prints, it will usually mean there is loose toner powder on the inside of the printer. In this situation, you can remove all of the toner cartridges and check the inside of the printer for any toner powder that you can wipe up with a damp cloth. While the toner is out of the printer, you can inspect the cartridges to see if any are leaking. After reloading the toner, you can try cleaning the ITB and fixing assembly, to see if it cleans up the rest of the toner powder.
11-16-2025 06:37 PM
I had this same issue exactly. I couldn't find it with any of the suggested solutions. But I found the problem today with a flashlight. There was a smear on the platen glass close to where the cover lifts up. I thought I had cleaned the platen glass yesterday but didn't notice the smear until today when I got the flashlight out to look for any thing which could be causing it. when I cleaned the smudge off.with damp cloth.. no more streak.
12/18/2025: New firmware updates are available.
11/20/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.