imageCLASS MF641Cw -Every time I lose power, I need to laboriously uninstall and reinstall printer

[killias2]

I bought a mf641c a few years ago and, other than this problem, have been liking it. But this problem makes me furious: every time I lose power, I need to uninstall and reinstall the printer on any device that uses it. Otherwise, it says the printer isn't there. I've tried to look up troubleshooting, and, to be honest, I have no idea what is applicable to my situation and how to do some of the things that are being advised. I'm guessing it has something to do with the IP address changing, but I don't know how to update the IP address on the devices or find the new IP address on the printer once the original message goes away. I've tried surfing through sub-menus of sub-menus of sub-menus, and I see all kinds of options for changing obscure protocols on different types for different types of IP addresses and this, that, the kitchen sink, etc. But I can never find out the stuff I actually need and how to do what needs to be done with it.

I'm sick to death of this. How do I fix this? I just want to be able to print things without spending 30 of utter frustration seemingly every time it's time to print something. Is there a way to get this thing to just continue to work, like every other printer I've had my entire life? Or is there a way to update the IP address on my device successfully? Or should I set this thing on fire and never buy Canon again?

[invisichem]

I don't think this has been too long. Anyways, to set a static IP address for your printer, write down the current IP Address assigned to the printer. Then, you will need to go into your router settings from you computers browser. Somewhere in there, you should find a place to set static IP Adresses. look for STATIC listed in the menus. It should be with the selection for DHCP and DNS selection.

cheers. I too really like my MF641Cw

[killias2]

Thanks for your response. So I'm spending some time to try to figure this out. I got into my router settings, and I -think- I figured out where to add static IPs (under IPv4).

However, when I went to fill in the information on the device, it said that the MAC address was already being used.

So.. how do I decide the proper host name, IP address, and MAC address, as it appears that I can't use the ones currently associated?

[Hector]

Hello,

The issue you are describing can be caused by the incorrect driver being used or a network communication issue. We would be happy to assist, but we would need some additional information to assist further. You can reply to this message with the information below and we can provide some troubleshooting steps or suggestions. For a more immediate resolution I would suggest contacting support over the phone at 1-800-652-2666. Our agents would be happy to assist.

1. What version of the Mac or Windows operating system are you using on your computer?

2. When you are unable to print, do you get any specific messages/errors or what happens?