07-01-2023 11:10 AM - last edited on 07-01-2023 11:13 AM by Danny
I have an ImageClass printer model MF632Cdw. I’m using Windows 11. I’ve had this printer for several years with no problem, but right now it is printing very light. I have installed new toner cartridges. I cannot find instructions on how to darken it. I hope someone out there knows how to resolve this problem, if so, give back to me as soon as possible. I’d sure appreciate it. Besides posting it here, please send it to me via email.
Thank you,
Stan
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09-21-2023 04:07 PM
Hello Rugmanstan,
If you are running into faded print, you can try adjusting the print gradation. You can use the steps in the link HERE and you can set it to full adjust. If you still run into the same issue, you can try cleaning the ITB. If the prints are still faded, it looks like the printer would need service. You can check with our support team over the phone at 1-800-652-2666. Our agents can check the hardware for you and see what is going on.
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