imageCLASS MF453dw Error when trying to scan to laptop

[burkeltd]

We own a Canon Image CLASS MF453dw multi-function wireless printer. Our question is How to scan to our laptop?

We have received an error message when attempting to do so. thanks so very much in advance for any assistance.

[shadowsports]

Greetings,

Can you provide additional about the computer and error message you are receiving.

What OS (version and build) is the laptop you are using the printer with running?

What error message are you getting?

[burkeltd]

Hello,

     We're receiving ,an error occured,message,and it's a Dell Inspiron laptop,Windows 11.

[shadowsports]

Greetings,

Do you have the MF Scan Utility and Scan Gear software installed on the laptop?  Easiest way is to open the scanning software and initiate a remote scan.  

https://oip.manual.canon/USRMA-6512-zz-SSM-450-enUS/contents/devu-scan.html

If you are trying to Scan to a shared folder, you will need to create destination on the computer.  I usually use the Documents folder.  Assign the correct permissions to the folder, then save the destination in the printers address book.  Note that the MF / ScanGear applications cannot be open when you scan to a shared folder.  

https://oip.manual.canon/USRMA-6512-zz-SSM-450-enUS/contents/devu-scan-basicope-pc_save.html#0604_h1...