07-12-2022 03:36 AM - last edited on 07-13-2022 08:50 AM by Danny
After installing the hardware and software to my laptop, I only see a blinking "o" on the display screen. And, no other buttons do anything when pressed? Perhaps, I didn't install from the CD correctly? First time using this, since I just bought it today. Any help?
08-11-2022 04:45 PM
Hello ISHcldz69,
If the display has a flashing 0 on the display, it will usually mean that the printer is processing a command or the compartment for the toner is not closed all the way. You can try reloading the toner cartridge using the steps in the link HERE. If that does not resolve the issue, we would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance. For a more immediate resolution, feel free to contact our support team at 1-800-652-2666. Our agents would be happy to help.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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