imageCLASS MF272dw - Rapidly declining toner cartridge life

[Buadhai]

My wife is a busy attorney. She prints what I see as vast quantities of documents from wills, to contracts to court pleadings and more. 

The original starter cartridge for the MF272dw lasted about 13 months from May of 2023 to August of 2024. The first standard cartridge lasted about six months from August of 2024 to February of 2025. The second standard cartridge lasted only two months from February of 2025 to April of 2025. The third standard cartridge lasted only one month from April of 2025 to May of 2025. 

This is based on the Cartridge Log Report. 

Any idea what’s going on here?

[Buadhai]

There are too many variables. Number of pages printed. Print density for each page. You’d have to keep accurate track of both of those to really determine how long a cartridge actually lasted. No one is going to take the time to do that. 

So, you can either waste lots of time collecting data or simply give up and accept the fact that some cartridges are gonna last a lot longer than others even when admittedly subjective observation indicates that something is amiss.

I choose to give up. 

[DOffice]

I have a MF 275dw imageclass printer and I just replaced the toner-071H on March 11th and it is already flashing to replace it again. I fax more than I print and I bought the toner with greater printing capacity and I don't feel I should have to replace the toner this soon. I am only in an office 3 days a week and it is not a heavily used printer. I had a Brother all in one before this and the toner would last for months so I know it is not me, it is the Canon toner.

[DOffice]

Just to add to my original message, it was a genuine Canon cartridge from the Canon site. 

[shadowsports]

Greetings ,

Admittedly, I didn't read through this entire thread.  One comment I would like to make.  Total page yield is directly affected by the percentage of ink coverage.  

Also for an attorney, at any printing volume, I would recommend a laser printer over an inkjet.  It makes more sense from a fiscal and performance standpoint.  

[DOffice]

The imageclass is a laser printer, not inkjet.

[Buadhai]

Just to update this with the solution on which we decided. My wife contacted Canon support to ask why the cartridge actually prints so many fewer pages than advertised. They told her to keep an accurate page count. She did that by keeping a tally of every page she printed. The total was just over 600 for a single standard cartigede. She reported that to Canon support. They told her that in addition to the tally they would need a print sample of each and every one of the 600+ pages she printed. Of course, she was unable to supply this.

In the end we have switched to using unofficial printer cartridges. They cost about one third of the official Canon cartridges and last about 50% longer.

And that's all she wrote.

[shadowsports]

Greetings,

Thanks for the feedback.  The MG275dw has a monthly duty cycle of 150 to 2,000 pages typically.  The 071H high capacity cartridge averages around 2,500 pages with 5% ink coverage.  The 071 standard is about 1,200 pages, or half those if you print duplex.  Page yield might be affected by page banners or images, but shouldn't be impacted dramatically printing plain documents.  ** I also noted I misspoke about the model. It is laser.  Thanks for posting a follow-up.