Can anyone help me with the issue I'm having with my printer?
I had to recently redownload the drivers for my printer. When I did, it worked fine until I had to replace the drum. After I replaced the drum, my printer is no longer being recognized on my laptop when I plug it in using USB cable. It shows it to be in error state and I've tried everything to fix this with no luck.
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By any chance did you try redownloading the driver's a 2nd time? Though my printer is a different Canon, I just went thru that. First an excess top margin issue. Then the next day, PC would tell me "Printer is offline." So I set it up yet again and it worked.
Also, if there's more than one driver for your printer on the Canon site, be sure to use the newest one.
09/26/2023: New firmware updates are available.
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
03/30/2023: New firmware updates are available.