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imageCLASS MF212w Getting "non-Canon cartridge" error warning with legit Canon cartridge

retroporter
Apprentice

I recently replaced the toner cartridge in a MF212W printer with a Canon cartridge, but am getting the error message: "Non-Canon cartridge not covered by warranty" etc.

But it's a Canon cartridge! Any ideas how to clear this error message?

1 REPLY 1

Greetings,

Canons parts and accessories are covered by warranty. You should be able to exchange it with the retailer or Canon with proof of purchase.

~Rick
Bay Area - CA


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