imageCLASS LBP622Cdw printing blank pages

[laurasb]

My canon lbp622c/623c is printing blank pages.  I have cleaned, replaced ALL cartridges, updated software, etc and it is still printing blank pages.  It goes through the entire cycle and spits out a blank page.  It also recently doesn't pull from the tray (no paper error) so I have to manually scroll to the full tray of paper.  Any suggestions besides buying a new printer? It is only 2 years old and I just spent a mint buying new cartridges. 

[ssprenge]

I'm having the exact same issue. Why hasn't anybody responded to this? Any hints about what to try? 

[Hector]

Hello, 

The issue looks like the printer needs service or there is a driver/communication issue with the computer. 

We would be happy to assist, but we would need some additional information to assist further. You can reply to this message with the information below and we can provide some troubleshooting steps or suggestions. For a more immediate resolution I would suggest contacting support over the phone at 1-800-652-2666. Our agents would be happy to assist.

1.What version of the Mac or Windows operating system are you using on your computer?

2. Are you able to print any reports from the operation panel of the printer using the steps in the link HERE?

3. When you get the blank prints, do you get any errors on your computer or the printer's display screen?