10-28-2024 10:53 AM - last edited on 10-29-2024 11:27 AM by Danny
I have a printer here trying to print labels. Well the paper I have in the printer is secured and placed correctly but when I print something it shows no paper and has a yellow flashing light.
10-28-2024 11:04 AM
@WA wrote:
I have a printer here trying to print labels. Well the paper I have in the printer is secured and placed correctly but when I print something it shows no paper and has a yellow flashing light.
What printer and what application are you printing from?
Do you mean that the paper doesn't feed and the yellow light flashes? Are you loading more than one sheet?
10-28-2024 11:16 AM
The device name is an LBP 121/122 I’m not positive if that’s what you are asking. Yes the label papers will not feed and it starts blinking yellow.
10-28-2024 11:20 AM
@WA wrote:
The device name is an LBP 121/122 I’m not positive if that’s what you are asking. Yes the label papers will not feed and it starts blinking yellow.
Regular paper feeds OK?
Have you tried just one sheet to feed?
10-28-2024 11:27 AM
No regular paper is not working either. Yes I have tried just one sheet of paper, as well as multiple sheets. I have tried resetting the printer, undated software and unplugging it.
10-28-2024 11:32 AM
@WA wrote:
No regular paper is not working either. Yes I have tried just one sheet of paper, as well as multiple sheets. I have tried resetting the printer, undated software and unplugging it.
So the printer has malfunctioned. If it is outside the warranty period it will need to be repaired. You could give Canon support a call at 1-800-OK-CANON and see if there are repair facilities in your area.
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.