imageCLASS Drivers ARM Compatibility

[dexman335]

With the upcoming release of Windows computers that are powered by new ARM chips/processors, the compatibility of drivers for imageCLASS and other Canon products comes to mind.

Some of these new computers look interesting, but if the Canon drivers won't work with these newer computers, then that is problematic.

So, I'll ask the $50k question. Are the drivers compatible? If not, will new drivers be introduced shortly to make the transition from x86 to ARM as seamless as possible? 🤔
If new drivers are required, how far back in the Canon office printer line will Canon go with rolling out the new drivers? 🤔

[shadowsports]

Good morning,

Microsoft has been making ARM based Surface laptops for years.  I'm not sure what the answer is, but for the time being I advise others not to invest in this technology since both hardware and software compatibility issues exist.  

[dexman335]

Morning Rick!

That was what I thought the suggestion was going to be. I'm a Microsoft Surface user. Their newest consumer facing units (Surface Pro 11 and Surface Laptop 6) are ARM powered, while the business facing versions use familiar Intel processors.

My Surface Laptop 1 will be due for a replacement (works well but is stuck with Windows 10 unless I hack the registry).

Looks like I'll be trying to order from the business lineup. 😐

Paul

[shadowsports · Accepted solution]

Hi Paul,

ARM based printer support is still limited at this time.  Even this doc is probably slightly out of date.

Canon Knowledge Base - PIXMA / MAXIFY Products: Windows 10 / Windows 11 on ARM-Based Computers  

[dexman335]

Hi Rick,

Hopefully printer manufacturers will begin releasing firmware to accommodate upcoming Windows on Arm computers. 🙂

Paul