Canon Community

demoore007 · ‎08-08-2024

My D570 worked perfectly on my old computer running Win 10. I purchased a new computer running Win 11. I have 2 printers. The brother printer loaded and worked error free. I downloaded new drivers from Cannon from their website and it printed a few sheets no errors. About 3 hours later I tried it again and it failed. No errors. It just sit there showing it was offline with 6 print jobs in the Q. I unplugged it and it printed 1 sheet and stopped again.

It has to be the Win11 drivers are not right. Since it worked on Win10. Any ideas. I've loaded drivers twice now

shadowsports · ‎08-08-2024

Greetings,

How is the device connected, and to what? USB, ethernet, Wi-Fi?

~Rick
Bay Area - CA

~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

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imageCLASS D570 stalls or hangs up on Windows 11