cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

imageCLASS D530 not recognized by new Windows 11 computer

Lola5
Apprentice

I recently purchased and installed a new Dell computer in order to have Windows 11.  I tried to connect my old Cannon ImageClass D530 and it is not recognized.  Is there anything I can do to continue using my printer, which is still in excellent working condition. 

3 REPLIES 3

normadel
Elite
Elite

What do you mean "not recognized"? Have you tried installing the printer's driver and software, found here:

https://www.usa.canon.com/support/p/imageclass-d530

What happens?

 Does your new computer have an ARM processor, as opposed to  an Intel or AMD processor? If it does, there aren't drivers from Canon for it. You will be limited to whatever functionality that Windows' built-in driver does. 

Thank you so very much!!!  I have the printer working and I am so grateful.  Any suggestions on  how to get the scanner to work?  I would have thought it would be the same driver but it isn't working.

Again, what is the problem with the scanner?  Did the driver install scanner software? Can you scan from the printer with the printer's controls? I don't have this printer. 

Holiday
Announcements

12/18/2025: New firmware updates are available.

EOS C400 - Version 1.0.4.1

EOS C80 - Version 1.0.4.1

XF605 - Version 1.0.7.1


12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II