iR-ADV C3525 III (2GH07180)

[oogando]

Hello,

We have multiple iR-ADV C3525 III (2GH07180) printers at work and I am trying to change the PIN authentication from the WebGUI to a username and password.

I have tried by going to authentication managent, but it still ask for PIN when login to the printer..

How can I make the change?

Thanks!

[Danny]

Hi, oogando!

Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!

[oogando]

I have called 1-800-652-2666 and say "Technical Support" then when it takes me to say the product I am calling for and I say ImageRunner. The phone system goes silent and I cannot get pass it.....

[Danny]

It might be waiting to hear something more specific.  You can also try 1-800-385-2155 to reach our sales team.  They can match you up with a local dealer.

Glad we could help!