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iMAGECLASS MF634Cdw only prints from multifunction tray

1111111
Apprentice

The subject title says it all.

Preferences are set to tray 1 or auto--I tried both.

I deleted the drivers and reinstalled them.

2 REPLIES 2

Stephen
Moderator
Moderator

Hello!
So that the Community can help you better, we will need to know more information:

• Do you see any error messages?
• Which version of Windows or macOS are you using?
• How do you connect to your printer (USB or WiFi)?
• Have you installed the most current version of the software & drivers?

Any other details you'd like to give will only help the Community better understand your issue.

If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options.

If you're outside the USA, please click HERE to find support options in your country.

Thanks, and have a great day!

In reply to your questions:

This is a new issue after years of no problems.

No error messages, but sometimes it asks for a paper selection.

I have the latest Win 10 update installed.

I uninstalled the Canon drivers and reinstalled the latest version.

HELP!  This new issue is creating real problems.

 

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