01-29-2018 03:21 PM
I have a Canon ImageClass 4570dn. When scanning documents with the automatic document feeder the scaned PDF's come out consistantly 10 degrees crooked. There is also a faint vertical line in the document (not crooked like the document), which leads me to believe the document feeder rollers(?) may be pulling the documents in crooked.
Is there a software or hardware adjustment that can be made to help correct this??
For scanning I'm using toolbox 4.9.1.1.mf18 on windows 10 computer
05-22-2018 10:22 AM
Hi tahoemark
Lets clean the feeder roller and scanning area to resolve both descbribed issues. Click HERE for cleaning instructions.
If you continue to have difficulties, please contact our support group using the following link:
http://Canon.us/ContactLI
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.