10-15-2013 12:56 PM
We have had our IR1023N setup to scan to a windows server file share for a few years now without an issue. Recently we've noticed that when scanning 10-15 pages to a file that sometimes the file scans fine, other times you only get 4 or 5 pages and sometimes the file doesn't show up at all.
One would think this is a network problem, but if it was than the file would either show up in the file share or not. There wouldn't be a case where the file shows up in the file share but only has 4 or 5 pages in it out of the 10-15 that were scanned. We've power cycled the printer multiple times but no luck.
Any ideas? Thanks!
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.