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Registered: ‎10-15-2013

Wierd scan to file problem with IR1023N

We have had our IR1023N setup to scan to a windows server file share for a few years now without an issue.  Recently we've noticed that when scanning 10-15 pages to a file that sometimes the file scans fine, other times you only get 4 or 5 pages and sometimes the file doesn't show up at all. 

 

One would think this is a network problem, but if it was than the file would either show up in the file share or not.  There wouldn't be a case where the file shows up in the file share but only has 4 or 5 pages in it out of the 10-15 that were scanned.  We've power cycled the printer multiple times but no luck.

 

Any ideas?  Thanks!

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