10-15-2013 12:56 PM
We have had our IR1023N setup to scan to a windows server file share for a few years now without an issue. Recently we've noticed that when scanning 10-15 pages to a file that sometimes the file scans fine, other times you only get 4 or 5 pages and sometimes the file doesn't show up at all.
One would think this is a network problem, but if it was than the file would either show up in the file share or not. There wouldn't be a case where the file shows up in the file share but only has 4 or 5 pages in it out of the 10-15 that were scanned. We've power cycled the printer multiple times but no luck.
Any ideas? Thanks!
01/20/2026: New firmware updates are available.
11/20/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.