Why I printed from the Mobile, the colors were lighter than Desktop-Color imageCLASS MF656Cdw

[txtoday]

Hi,
I received my new Canon Color imageCLASS MF656Cdw printer yesterday. When I printed on the desktop, there had no problem. But when I printed from the mobile device, the colors were very light. I tried to print for many times, It had the same issues. Does anyone know how to fix it? Thank you.

[Stephen]

Hello, txtoday!

Hello!

So that the Community can help you better, we will need to know more information.
Is your mobile device Android or iOS?
How is your printer connected - USB, WiFi, or Ethernet?
Have you installed the applicable Canon app on your mobile device?

Any other details you'd like to give will only help the Community better understand your issue.

If you're in the United States, and this is an urgent support need, please call 800-652-2666 Monday through Friday from 9am to 8pm (ET).

If you're outside the USA, please click HERE to find support options in your country.
Thanks and have a great day!