04-21-2020 10:35 AM
I'm trying to register my MF642CDW printer but when I enter the serial number I get a message saying that the SN is wrong or the printer was not intended to be sold in the US. I bought it in BestBuy.
Regards
Luis
04-29-2020 12:15 PM
Hi LUISGHW.
For this problem, you will need to call in. Our support is available 10 am to 6:30 pm Eastern Time, Monday through Friday (excluding holidays), at 1-800-652-2666.
If this answered your question, please click the Accept as Solution button, so others might find the answer.
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.