02-20-2025 07:01 PM
I have a MF753Cdw printer. Lately, I have noticed that documents are staying in the print queue EVEN AFTER THEY PRINT. See screenshot below . . . all of these documents have already printed. I have tried the option to "cancel jobs," but they just show up with endless message of "deleting, sent to printer, in queue" (second screenshot below). I have also rebooted & powered off the printer. I am using a DellXPS8940 desktop computer with Windows 11 Pro. Thanks in advance for your help.
02-23-2025 02:04 PM
Windows is notorious for print queue issues. If the printing went properly, the problem is not likely the printer. Have you tried restarting Windows to clear the queue?
02-23-2025 02:07 PM
Thanks for the response. I have rebooted the PC a couple of times (as well as the printer). Is that something different than re-starting Windows?
02-23-2025 05:25 PM
No that's it. I use a Mac now, but recall having continual problems with stuffed up Windows print queues. I'm sorry I have no other solution for you. Maybe someone else will chime in.
01/20/2026: New firmware updates are available.
11/20/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.