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Toner Cartridge is held into place in new printer by a fold down bar to prevent removal

lnoles68
Apprentice

Good Morning,

I just bought an imageCLASS MF269dw Value Pack and opened it when it arrived yesterday.

It came with two toner cartridges with one already installed in the printer.

Upon inspection I see a black bar folded down on the left side of toner cartridge which prevents the removal of the toner cartridge.  I cannot seem to find a way to disengage the bar in order to replace the toner cartridge.

I have looked in the manual, searched in the forum, on the web and on YouTube for information on this bar without success. I found something about if for other brands of printers but nothing for Canon printers.  All I seemed to learn was that this bar was called alienation arm for some printers.

Support did not seem to be available yesterday when I tried to inquire.

Any assistance will be greatly appreciated.Alienation Arm3.jpg

Thank you,

Lewis

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