Streaks with new iPF 6400

[mstratil]

I recently purchased an iPF6400. It has always printed streaks on the right side (as one faces the printer). I thought it would go away, but it has not.

These black streaks are about 1/4" to 3/4" long. Some times there are only a couple of them. But I just printed a nozzle check, and there were six.

Please help with this problem.

Mike

[Michael]

Hello.

For testing purposes, try using a different type of paper in order to narrow down the cause of this issue.

If the issue persists, please contact our support group by calling us at 1-800-423-2366.  The group is available from 8AM to 10PM EST Monday through Friday.

[mstratil]

Hi Michael,

Thank you for this suggestion.

Yesterday I decided to try printing with my image centered on the paper (as opposed to aligned next to the right side). Suddenly the problem disappeared. Hopefully this solution will last.

Mike