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Streaks with new iPF 6400

mstratil
Enthusiast

I recently purchased an iPF6400. It has always printed streaks on the right side (as one faces the printer). I thought it would go away, but it has not.

 

These black streaks are about 1/4" to 3/4" long. Some times there are only a couple of them. But I just printed a nozzle check, and there were six.

 

Please help with this problem.

 

Mike

2 REPLIES 2

Michael
Product Expert
Product Expert

Hello.

 

For testing purposes, try using a different type of paper in order to narrow down the cause of this issue.

 

If the issue persists, please contact our support group by calling us at 1-800-423-2366.  The group is available from 8AM to 10PM EST Monday through Friday.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Hi Michael,

 

Thank you for this suggestion.

 

Yesterday I decided to try printing with my image centered on the paper (as opposed to aligned next to the right side). Suddenly the problem disappeared. Hopefully this solution will last.

 

Mike

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