Squeaking noises when printing and photocopying

[MJones]

We've recently moved into a new office and have been given a printer, we don't know how old it is. It is an ImageRunner C1021iF. When it prints it makes an awful grinding and squeaking sound before it prints, and it continues to make it during and for a few seconds after. It also does it when you copy something.

I've made sure the ink cartridges are in correctly and this hasn't stopped it.

Anyone got any ideas, or know what would be causing this noise? It is a small office and drowns out everything else when it is doing it

Thanks in advance

[Danny]

Hi, MJones! Thanks for posting!

While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area!

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!