cancel
Showing results for 
Search instead for 
Did you mean: 

MG3022 Cuts off End of Page When Photocopying

print-ea
Apprentice

I've recently bought a second hand MG3022 and set it up fine. But when it comes to photocopying, when you print from the flatbed scanner, I've noticed that the bottom few millimeters of the page is always cut off. I'm printing normal letter paper (8.5" x 11") onto letter paper. I opened up the scanning bed to see what was going on and noticed that the scanner doesn't go all the way to the end of the page, ending just a few millimeters before the end of the page.

To troubleshoot a bit I scanned a page using my computer and the scanner worked fine. Again I visually inspected it while scanning and noticed that the scanner went all the way to the end of the bed, so I know that there isn't anything obstructing the sanner from going all the way to the end of the page.

How do I solve this problem? Is there a way to reset or force the printer to scan the entire bed while photocopying? I've been looking online for hours for a solution and it's brought up nothing.

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi print-ea,

When using the copy function, there is a border of .66" at the bottom of the page.  This cannot be adjusted.

For more information, please use the following links:

https://ij.manual.canon/ij/webmanual/Manual/All/MG3000%20series/EN/UG/ug_c_02.html

https://ij.manual.canon/ij/webmanual/Manual/All/MG3000%20series/EN/UG/ug_i_01_02.html

 

 

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Announcements

08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/30/2022: Service Notice: EOS 70D: Error 70 or Error 80
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!
12/7/2021: New firmware version 1.3.0 is available for Mount Adapter EF-EOS R 0.71x