09-05-2014 03:18 PM
Hello,
I'm trying to set up a few Mac OS X users for an office environment that requires secure printing on a Canon Image Runner Advance C2230. I wasn't able to set up the printer using Bonjour so I found it directly through its IP. I then tried several different versions of the driver like PS, PPD, UFRII (even though I don't really understand the difference). I did get the printer and Mac to communicate reliably and print, but can't get the secure print function to work. I see where the settings are and have selected to use secure print, but it just goes straight to the printer without having to go in and confirm the printout from the queue with the department ID. The only thing that I don't know what to set is where the settings have drop down boxes for mode 1 and mode 2 and can't find any documentation or anything that explains what they're for. If anyone has any experience or advice I'd appreciate it.
09-05-2014 03:35 PM
Thanks for posting! Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you! If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers who are in your area!
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