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Occasional Contributor
Posts: 7
Registered: ‎05-05-2017

Scanning issues with a canon MF628Cw

The scanning option on my printer won't work. Keeps telling me not contected to the computer. I have full wireless capibilites with printing and use to with scanning, not sure what changed or how to fix it,


Please advise



Product Expert
Posts: 395
Registered: ‎02-28-2017

Re: Scanning issues with a canon MF628Cw

Hi usmalloyk       


I can help you resolve the scanning issue.  I will just need to know what operating system you are running?  Additionally, did you install the unit using the originial install CD or did you download the software from Canon's website?


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