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Scan to File not working Catalina

Area51base
Apprentice

I have the Canon MF741C Multifunction printer. Since I upgraded to the Catalina OS. I could no longer scan to file with my mac. This was my original set up

 

Host name: computername

Folder Path: Scanned

 

Username: First Last

Password: [password removed for security concerns]

 

I tried different combinations like Computername.local and still failed. The folder is already on share.

Any advice will be a great help. 

1 REPLY 1

Darius
Whiz

Hello Area51base.

 

The upgrade to Mac OS 10.15 changed significant portions of the Mac OS operating system.  If you haven't yet done so, try moving the MF Toolbox/Scan Utility folder to the trash, then install the updated scanner drivers (MF741Cdw Drivers & Downloads page).

 

If the problem persists after the above steps and you are located in the U.S., please contact us using the numbers and information at http://Canon.us/ContactLI

 

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