01-15-2020 02:25 AM - last edited on 01-15-2020 08:28 AM by Danny
I have the Canon MF741C Multifunction printer. Since I upgraded to the Catalina OS. I could no longer scan to file with my mac. This was my original set up
Host name: computername
Folder Path: Scanned
Username: First Last
Password: [password removed for security concerns]
I tried different combinations like Computername.local and still failed. The folder is already on share.
Any advice will be a great help.
01-17-2020 03:16 PM
Hello Area51base.
The upgrade to Mac OS 10.15 changed significant portions of the Mac OS operating system. If you haven't yet done so, try moving the MF Toolbox/Scan Utility folder to the trash, then install the updated scanner drivers (MF741Cdw Drivers & Downloads page).
If the problem persists after the above steps and you are located in the U.S., please contact us using the numbers and information at http://Canon.us/ContactLI
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.