Canon ImageClass MF3010

[pianoplayer61]

I have the same problem and when I make a copy it also prints black.

Here's my scenario.  Changed cartridge.  Printed blank page.  Shook cartridge. Now just prints a totally black page.

[Patrice]

Hi pianoplayer61.

I will be glad to assist you.

Are you able to place the old toner cartridge back in the machine and make a copy?  If so, do you experience the same error?  Also, what is the model number of the cartridge that you are using with the machine?

I look forward to your reply.  Should you need immediate assistance, please contact us at 1-800-OK-CANON (1-800-652-2666).

[pianoplayer61]

I bought a brand new Canon 125 toner cartridge.  The old cartridge was empty.  Still the same problem.  It prints a black page.  Please help!  I miss my printer.

[ahsanuh888]

 how to fix a printer that prints blank pages canon 3010

[Jenine]

Hi Ahsanuh888!

Welcome to The Canon Forums, and thank you for your inquiry!

We appreciate your participation, however we need to let you know that the Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please http://www.canon.com, and select your country or region for your support needs.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

[pianoplayer61]

I am in the US.  However, I gave up on my printer and bought a new Epson since I wasn't getting anywhere with Canon.  My Canon is in storage because I didn't have the heart to trash it which was what your tech department told me to do the last time I talked to them.  If you figure out what the problem is with your printer let me know.  I'd gladly use it if I could get it working.