I have an MB2720. Turned it on this morning to print something and it immeadiately went into "Sending Fax" on the display. Can't print to it, none of the buttons work, try and press and hold the power button and get "Cannot turn off". Tried unplugging it, waiting and plugging back in and it goes right back to Sending Fax as soon as you turn it on. It's not even hooked up to a phone line.
If you can't delete the driver, go into printers and assign the FAX to a dummy port, in my case they used LPT1. That solved the problem and I can print again.
My Cannon MB 5420 is saying sending fax. I have not tried to fax on it. I can not turn it off unless I unplug it. I can not print, scan, etc with it. Please HELP!!!
I was told it's an issue with Windows 10, not sure if you're using that also. Have to delete the FAX driver, but I can't do that either as it's always in use, calling Canon support and following up
If you can't delete the driver, go into printers and assign the FAX to a dummy port, in my case they used LPT1. That solved the problem and I can print again.
Thanks so much. I finally went in and uninstalled it and removed all things Cannon. Then I did a reinstall. So far it is working again!! I appreciate you taking time to reply.
I had to go in and uninstall everything connected to the printer. Then I had to do a reinstall. So far it has worked. I have noticed since the reinstall my printer shuts off automatically if it sits for several minutes unused.
