03-08-2022 10:49 AM
I bought LASER photo paper for my Color imageCLASS MF743Cdw and when I tried to print a photo, the quality was all smeared, so I removed the paper and cleaned using the maintenance steps in the menu. Subsequent print jobs are terrible. There is gray on the background of all prints. What do I do now? My model is Color imageCLASS MF743Cdw.
03-17-2022 03:59 PM
The MF743 does not support printing on laser photo paper. In this situation, you can try cleaning the ITB using the steps in the link HERE 2-3 times to see if it resolves the issue. If that does not resolve the problem, I would suggest contacting support at 1-800-652-2666. They would be happy to check if there are any settings to adjust to print on the laser photo paper.
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 184.108.40.206
PowerShot SX420 IS - Version 220.127.116.11
PowerShot 620 HS - Version 18.104.22.168
PowerShot SX720 HS - Version 22.214.171.124
PowerShot G1X Mark III - Version 126.96.36.199
PowerShot G7X Mark II - Version 188.8.131.52
PowerShot G9X Mark II - Version 184.108.40.206
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.