03-08-2022 10:49 AM
I bought LASER photo paper for my Color imageCLASS MF743Cdw and when I tried to print a photo, the quality was all smeared, so I removed the paper and cleaned using the maintenance steps in the menu. Subsequent print jobs are terrible. There is gray on the background of all prints. What do I do now? My model is Color imageCLASS MF743Cdw.
03-17-2022 03:59 PM
Hello Stnick2020,
The MF743 does not support printing on laser photo paper. In this situation, you can try cleaning the ITB using the steps in the link HERE 2-3 times to see if it resolves the issue. If that does not resolve the problem, I would suggest contacting support at 1-800-652-2666. They would be happy to check if there are any settings to adjust to print on the laser photo paper.
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