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Our iPF8400 is putting down black lines

cascone
Apprentice

Suddenly our iPF8400 is creating short horizontal lines one on top of the other for about 3". Could it be related to a low ink supply?

1 REPLY 1

Patrice
Whiz

Hi cascone.

 

I will be able to assist you.

 

Normally this issue indicates an issue with the print head.  Please perform the Head Posi. Adj. by following the instructions at the link below:

 

iPF8400 - Head Posi. Adj.

 

If the issue persists, it is recommended that you call us at 1-800-OK-CANON (1-800-652-2666) for further assistance.

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