01-03-2015 03:58 PM
Works fine, except when trying to use the multi tray as the source paper. I need to run checks though this option one at a time. Get an error light as soon as I tell it to print from multi purpose tray. I have uses both my account program and Word to test this feature and get an error.
01-06-2015 12:06 AM
Hi TRB2015.
I will be able to assist you.
So that I can better assist you, I would like to ask a few questions.
1. What is the paper size of the checks that are being printed?
2. Have you adjusted the paper settings for the multi-purpose tray at the machine?
I look forward to your reply. Should you need immediate assistance, please contact us at 1-800-OK-CANON (1-800-652-2666).
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